Today, having a mobile app is necessary for almost any business.
Some of the benefits of mobile apps for business:
1. Brand visibility and recognition. A mobile application helps improve your customer engagement, customer service and online sales at the same time. Besides, a good mobile app is likely to be shared with friends which is the way to getting more visibility and recognition for your brand.
2. Marketing. A mobile app built for your business provides a way to interact with your customers that can help you market directly to them.
3. Customer engagement. A mobile app makes your products or services easily accessible to your customers and enables new ways of interaction with your brand, which in its turn boosts customer engagement.
4. Customer loyalty. You can turn your mobile app into an informational resource or a game. You can also let your customers share their experiences with their friends through your app and create loyalty programs that offer rewards and bonuces for your mobile app users.
Check this article for more insights on how a mobile app can benefit your business: https://smallbiztrends.com/2016/08/benefits-of-having-an-app.html
As for the cost of creating an app like Uber, it can range from $10,000 to $150,000+ depending on the functionality you want to integrate and sophistication of design. You need to discuss your project with a professional software developer to get an idea about the development cost, e.g. you may request a free quote and consultation here https://anadea.info/free-project-estimate
When choosing a software company, in addition to portfolio and client reviews, I also recommend to pay attention to the honesty of a software company. Over-promising and under-delivering is one of the issues you may face, so stay away from software developers who tell you exactly what you want to hear. Look for software company that is honest with you and insists on realistic development time&cost estimations. Check this article for more in-depth insights on choosing a software developer for your project: https://anadea.info/blog/how-to-find-an-app-developer-for-your-project
As for the real reviews from clients, I suggest you to check the following sites:https://clutch.co/https://www.goodfirms.co/
Try this online service https://www.uptrends.com/tools/uptime - it checks your website availability from different locations.
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