So sorry to hear that Richard!
We do take this seriously and also know that people don't have a lot of time in their day.
We recorded our tutorial with sound however it took over an hour to complete so we whittled it down to a bite size 3 minutes with quick how-to tips. We have a full step-by-step guide on our website which goes into further detail. :)
For sure! We said a lot more in the pitch video that got cut for length reasons. The prompter was to keep us on point and avoid waffling. :)