I don't know if you can help... I just purchased three bi-color dedo light and have a problem with one of them. Unfortunately Dedo is closed until Jan 19.
One of the heads turns on but is not responding to the power supply. It initially turns on fine but 3 seconds after lighting the light turns to a warm color temperature and does not change color or dim. I’ve tried it with two different power supplies. Both of the power supplies work fine on a different light.
Any idea who I can contact that can help me with that?