What they couldn't do better... AVD has a horrible help department. Absolutely useless! My issue is that there is no phone number to contact them if you're having problems. For a business that is partnering with me at 50%, I expect to speak to someone when I am having problems. As of now I have been dealing with them via email. But they don't answer my issue directly. Instead, they give me generic answers that leads me no where (repeatedly). I truly believe that I'm emailing an automated robot, not a real person. I have been dealing with this for a month now with absolutely NO headway what-so-ever. Just spinning my wheels. The department of AVD is useless and Amazon heads have NO control over them. I've called all head departments and no one can help me.