February 14, 2015 at 7:36AM

11

Payment management

Hello filmmakers, I run a small video production company and we mostly make corporate videos. I would like to know what your payment policy is. Although a signed contract beforehand, sometimes I have issues make the client pay the upfront deposit, but it's even more difficult to get him pay the final due balance after we delivered the final project. Is it just a dream to deliver the file only upon payment? Is there any advice or tool you use to handle this kind of situations?...

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Are these smaller clients or larger ones ?

I find I have more trouble with small clients ( they have limited finances and expect too much for what they are paying ) compared to larger clients.

February 14, 2015 at 11:20AM

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Guy McLoughlin
Video Producer
31871

Well, in my experience, bigger clients pay the upfront (while the small ones don't even), but the final payment is usually delayed wether it's a big client or a small one...how do you manage it when that occurs?

February 14, 2015 at 12:50PM

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Filippo Rezzadore
Videomaker
123

>>>how do you manage it when that occurs?

It hasn't happened to me in a long time (I guess I'm lucky), but if I haven't been paid in 90 days and have no real explanation about what is going on, then I go through the courts to try and collect.

The longest I've had to wait to get paid is 9 months, and the client apologized profusely for what happened. ( they were having big financial problems which were caused by their own clients not paying them )

If I'm working for a new client that I don't know at all, then I let them know that I will only release the final work upon full payment, otherwise they get a heavily water-marked version that gives a good idea of what the finished product will look like but is pretty much unusable for their purposes.

February 14, 2015 at 1:12PM

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Guy McLoughlin
Video Producer
31871

Thank you Guy!

February 14, 2015 at 1:21PM, Edited February 14, 1:21PM

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Filippo Rezzadore
Videomaker
123

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