August 30, 2016 at 7:25AM, Edited August 30, 7:27AM

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GH4 - External Mics stop working after every few seconds.

I am GH4 user and for the first time I tried using two different mics with my camera and both stop working after 4 or 5 seconds (regardless if the RECORD button is pressed or not).

Recently purchased two Mics of Rode brand, one is Rode VideoMic which needs the battery for powering up and other is Rode VideoMicro Mic which runs on Camera's battery.

Both Mics are working FINE on Canon EOS camera though both stop working after 5 seconds on GH4.

Initially I can see sound bar movements on screen along with mic icon and then get silence / sounds stops, on screen i can see the mic icon though no sound movement on the bars after 5 seconds.

On computer i only get the sound of first few seconds and then silence in the rest of the footage.

Totally confused and really hope to have both mics working smoothly.

Already did factory RESET but same issue.

Firmware is 2.5 and I believe there is some issue in software side, previously never used any mics or recorders so no experience and probably that's why freaking out.

Please help me to fix this.

2 Comments

Well maybe you'd contact your reseller/panasonic for warrenty. If the software reset cannot fix the problem it might be a hardware problem.

August 31, 2016 at 4:26AM

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Eric Halbherr
Director, DP, Editor, Creative Storyteller
2028

I use rode mics with GH4's, that shouldn't be a problem. If you have reset your settings, both options it gives you, then it may be a connection problem with the mic jack. Clean it and see it that does anything. It may be the mics too, try them on a different camera. Could be their batteries too. The audio stopping after a few seconds would point to problems with connections or settings, it would be a very rare occurrence for a camera from Panasonic to exhibit these symptoms, maybe from black magic but Panasonic cameras usually are rock solid. Was the camera dropped or physically damaged? Audio cable yanked out? These would all point to why it's happening.

September 3, 2016 at 2:51PM

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