November 9, 2016

GoPro Recalls All of the Karma Drones

Action camera maker GoPro made a big push into the air with the Karma drone, but now has to recall all of them after only 16 days in the field.

Last night, lost amid the news of the American election, GoPro snuck out an announcement that they clearly hoped would have as small an audience as possible: after only 16 days on the market and shipping to customers, they are recalling all of the approximately 2500 Karma drones that are out in the field. Apparently, a small number of drones have lost power while in use. For something that flies through the air, this is pretty bad.

As has been proven in the past, drones have the potential be dangerous and need to be treated with respect. In the hands of an experienced operator amazing shots can be created, but reliable equipment is just as important as a safety-conscious operator, since a drone that acts erratically or falls from the sky unpredictably can cause real damage to both people and property. The best case scenario for a drone losing power while in the middle of flight is that it crashes to the ground and is destroyed, but there are obviously much worse situations where it could crash into a person and cause injury. While the Karma only weighs 35.5oz (1006grams), it has a flight ceiling of 14, 500 ft (4500 meters), and if the power cut out at the top of its flight, there is a real danger for objects below. Of course, it is generally illegal to fly over crowds, but the FAA has a proposed set of rules for allowing for some flights over crowds, and many drone operators unfortunately don't always know or follow the rules.

GoPro is working closely with the U.S. Consumer Product Safety Commission and Federal Aviation Administration to ensure that they put a safe product in the hands of the public. All Karma owners will be given a full refund while the drone is re-engineered, but you have to return the whole drone, including the Hero5 black and the grip if you purchased it all together in a bundle, even though those elements are not related to the flight power problem. Whether your drone has malfunctioned or not, you are encouraged to return your drone for the full refund immediately.

Credit: GoPro

GoPro announced the recall at 6:30PM EST on November 8, 2016, a time that appears calculated to avoid as much attention as possible for the already struggling company. Sales have been down amid increasing competition in the action camera space, and the move into stabilization and flight with the Karma was hoped to revive the company. However, with the Karma recalled and the recent news that manufacturing issues will lead to limited stock of the Hero5 Black this holiday season, GoPro is in a very tough spot. 

For more information on the recall please see the GoPro Recall Site.      

Your Comment

6 Comments

This is just sad now. I actually feel bad for GoPro at this point.

November 9, 2016 at 6:15PM

3
Reply

Sounds like bad karma.

November 9, 2016 at 7:05PM

0
Reply

This is hilarious!

November 10, 2016 at 4:43AM

0
Reply
Tim
251

14,500 feet is a height where you can hardly say anymore what distance you need to have from a crowd. Depending on speed and wind a drone losing power won't drop down with a pure vertical vector.

In The Netherlands maximum heigh is about 360ft.

Painfull news for GoPro as the drone looks promising!

November 9, 2016 at 7:46PM

0
Reply
avatar
WalterBrokx
Director, DOP, Writer, Editor, Producer
9013

On the early days DJI had on air breaking propellers, fly-aways with NAZA etc. I newer heard them even to admit the problems, not to speak of recalls.

It is excellent GoPro has responsible way of handling the problems.

The above article is realistic, but I think it could do more to make people to understand how dangerous these things are. They are flying devises that use toy electronics. If the device malfunctions and hurts someone, it is always the pilot that is responsible, always, by the law also, at least on the most places I think.

November 10, 2016 at 1:22AM, Edited November 10, 1:22AM

20
Reply
avatar
Kim Janson
Gimbal developer
147

GoPro if you want to make some money don't waste time with drones.

All you need to do is get rid of the fisheye PROPERLY (noisome in camera fix or cropping). If DJI can do it you should able.

So many people would buy again just to get rid of the GoPro look.

November 11, 2016 at 1:20AM

0
Reply

Wow. I was so close to buying one of these. That Mavic Pro is just too good. I made a good decision. :)

November 12, 2016 at 4:58PM, Edited November 12, 4:58PM

0
Reply
avatar
Jason Boone
Video Producer